PRIVACY POLICY
Who we are
Skillboox Africa (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use our services.
Information’s we collect
Personal Information We may collect personal information that you voluntarily provide to us when you register on the website, sign up for a course, become a trainer, contact us, or participate in other activities on our platform. This information may include, but is not limited to:
- Name
- Email address
- Phone number
- Address
- Payment information
- Professional and educational background
Usage Data
We may collect information about how you access and use our website and services. This data may include your IP address, browser type, operating system, referring URLs, and information about your interactions with the website.
Cookies and tracking technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.
How we share your information
We use the information we collect in the following ways:
- To provide, operate, and maintain our website and services.
- To improve, personalize, and expand our website and services.
- To communicate with you, including responding to your comments, questions, and requests.
- To process transactions and send you related information, including purchase confirmations and invoices.
- To send you promotional communications, updates, and other information about our services.
- To monitor and analyze usage and trends to improve your experience with our website and services.
- To detect, prevent, and address technical issues and security threats.
- To comply with legal obligations and enforce our Terms and Conditions.
How we share your information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information in the following situations:
- With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- With Your Consent: We may share your information with your consent or at your direction.
Data security
We use administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
What rights you have over your data
Depending on your location, you may have the following rights regarding your personal information:
- The right to access – You have the right to request copies of your personal information.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.
Third party links
Our website may contain links to third-party websites. We do not control and are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to our privacy policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: info@skillbooxafrica.com